“You are killing the goose that lays the golden egg for you,” he said.
Nicholas Calio, president and chief executive of the industry group Airlines for America, defended airlines’ decision to offer vouchers instead of refunds, saying his members “strictly follow and comply with all federal laws and regulations on this matter and when a refund is due under those regulations, carriers promptly provide them.”
Under current regulations, passengers who cancel their own flights are entitled to a voucher depending on the type of flight they purchased, while airlines that cancel flights are obligated to offer a cash refund.
Bleeding cash
He said airlines are bleeding cash, and said if air carriers refunded all tickets, they would go bankrupt. Airlines are losing between $350 million and $400 million “every single day of the week” and when they do recover, he said, “the industry will emerge a shadow of what it was on March 1 of this year.”
U.S. airlines have grounded more than 3,000 aircraft, which is nearly 50 percent of the active fleet, because of the pandemic and collectively are burning more than $10 billion in cash per month, he testified.
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May 07, 2020 at 05:48AM
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Airline leaders grilled over safety, refunds and use of loans - Roll Call
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